• THE Conversation:  Caregivers provide advice on how to have conversations with patients and family members when the news is not good, how to discuss options with them, and how to help them talk about setting priorities for their care.
  • Improving training:  Caregivers discuss other elements of medical training that might be enhanced to improve the quality of care provided to patients with serious illness.
  • System reform:  Caregivers discuss the need for changes designed put more emphasis on palliative care, home health care, hospice, and other services designed to optimize the quality of life patients with serious illness experience.


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